Managed AV services for organisations who treat downtime as unacceptable. 24×7 NOC monitoring, under-4-hour response, and proactive support across signage, meeting rooms, and large venue AV.
Every AMC includes spare parts, 24×7 NOC monitoring, and quarterly reviews. Tiers vary on response time, on-site visits, and engineering depth.
For non-critical AV — meeting rooms, signage, and audio systems with standard business hours.
For enterprises with multi-site AV estates and mixed criticality — our most common tier.
For mission-critical AV — hospitals, control rooms, broadcast, and 24×7 operations.
Hardware health, uptime, content playback, and network status monitored continuously from our NOC. Alerts route automatically.
Display drift, audio degradation, network instability — we detect issues before they affect users and resolve remotely where possible.
OEM spares stocked across Chennai, Bengaluru, and Hyderabad warehouses — and at customer sites for Enterprise tier.
For digital signage estates, we manage Samsung MagicINFO, BrightSign, and Scala — scheduling, updates, and emergency overrides.
Scheduled firmware updates across displays, controllers, and codecs. Tested in our lab before being deployed to production.
Uptime reports, ticket trends, performance analytics, and roadmap planning — reviewed with your IT and admin leadership.
Already have AV installed by another vendor? We'll audit your estate, document the current state, and propose an AMC takeover — supporting Samsung, LG, NEC, BrightSign, Crestron, and more.
Request a takeover auditBy tier + device count. Each tier (Essential / Professional / Enterprise) has a base rate per device per year. Multi-site, multi-device estates get volume slabs and multi-year discounts. We share a transparent rate card during the audit.
Yes. We support Samsung, LG, NEC, Sony, BrightSign, Crestron, Poly, Cisco, Logitech, Kramer, and Harman. We don't support consumer-grade hardware — we'll flag those during the audit and recommend replacements where critical.
Yes — quarterly tier changes are standard. You can upgrade or downgrade at quarterly review touchpoints. Many clients start at Professional for general AV and add Enterprise-tier coverage as they add control rooms or critical signage.
A typical takeover takes 3—4 weeks from MSA signing to live support: 2 weeks for audit and documentation, 1 week for NOC onboarding, 1 week for ticketing system integration. For urgent takeovers we can accelerate to 10 days.
Our services team will audit your AV estate at no cost and recommend the right tier — usually within 5 working days.
Request AMC assessmentShare a few details and a senior engineer will send you a costed quote within 5 working days.
Share a few details and a senior engineer will respond within 4 business hours.